Book review, Business Process Reengineering: A Manager's Guide to Improving Performance
Business Process Reengineering Business Process Reengineering: A Manager's Guide to Improving Performance by Michael Hammer and James Champy is a classic work on the topic of business process reengineering (BPR). First published in 1993, the book has sold over 2 million copies and is considered to be one of the most influential books on business management ever written. In Business Process Reengineering, Hammer and Champy argue that traditional approaches to business process improvement are no longer sufficient in today's competitive environment. They propose a radical new approach to process improvement called "business process reengineering" (BPR). BPR is a fundamental rethinking and redesign of business processes to achieve dramatic improvements in performance, such as cost, quality, service, and speed. It involves identifying and eliminating non-value-added activities, and then redesigning the process to achieve maximum efficiency and effectiveness. The book is d...